-100% guaranteed satisfaction or I will come back within 24hr and correct any errors at no charge. Sorry but I do not offer refunds

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-All pets must be kept in an area/room during cleanings. All pet owners are responsible for free roaming pet(s) 

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-Non pet owners please provide your own vacuum where possible. My vacuums are used in homes with pets

 

-Hourly cleanings are charged by the hour

-Please place dental hygiene/food/other important/fragile items in a drawer/cupboard where they won't be damaged/sprayed

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-Unless notified, I assume that surfaces (i.e. marble, granite, hardwood floors, etc.) are sealed and ready to clean, or that furniture on wood floors is properly protected

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-If special care while cleaning is required, it is the clients responsibility to inform Eileen's Housekeeping LLC

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​-​24 Hour Cancellation Policy: $100 (exemptions: sick/weather)  

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-When cleaning your fridge/freezer, please remove ALL food items to prevent cross contamination. Liability is waived if you want me to remove items 

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-I am NOT responsible for damage due to fault and/or improper installation of any item

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-I do not guarantee removal of rust, mildew and other stains caused by hard water buildup/lack of maintenance

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-I am NOT responsible for any harm caused to animals or people due to my cleaning supplies, I can use supplies provided if needed

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-Additional tasks can be included in your routine cleaning for a fee. Please let me know so I can bring supplies to get the job done right.

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-I will break my confidentiality agreement in certain, limited situations where I have to protect/defend my business reputation

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-I only work in tobacco free environments

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-On entering your property I always announce my arrival and exit

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Commercial (all of above plus):

-Contracts required

-Office desks must be clutter free

-Supplies must be stored in same place

-1 Hour packages available

-Available outside of regular schedule

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Thank you for your understanding.