-100% guaranteed satisfaction or I will come back within 24hr and correct any errors at no charge. Sorry but I do not offer refunds

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-All pets must be kept in an area/room during cleanings. All pet owners are responsible for free roaming pet(s) 

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-Non pet owners please provide your own vacuum where possible. My vacuums are used in homes with pets

 

-Hourly cleanings are charged by the hour

-Please place dental hygiene/food/other important/fragile items in a drawer/cupboard where they won't be damaged/sprayed

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-Unless notified, I assume that surfaces (i.e. marble, granite, hardwood floors, etc.) are sealed and ready to clean, or that furniture on wood floors is properly protected

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-If special care while cleaning is required, it is the clients responsibility to inform Eileen's Housekeeping LLC

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--Additional tasks can be included in your routine cleaning for a fee. Please let me know so I can bring supplies to get the job done right.​

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-On entering your property I always announce my arrival and exit

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-Group texting with partners makes confirmation easier, thanks

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-​24 Hour Cancellation Policy: $100 (exemptions: sick/weather)  ​

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-I am NOT responsible for damage due to fault and/or improper installation of any item

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-I do not guarantee removal of rust, mildew and other stains caused by hard water buildup/lack of maintenance

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Commercial (all of above plus):

-Contracts required

-Office desks must be clutter free

-Supplies must be stored in same place

-1 Hour packages available

-Available outside of regular schedule

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Thank you for your understanding.